988 Wisconsin Lifeline
Call or Text 9-8-8 or Chat via https://chat.988lifeline.org/
P.O. Box 22308
Green Bay,
WI
54305-2308
- About Us
- What to Expect
Who We Are
988 Wisconsin Lifeline is a National Suicide Prevention Lifeline call center serving all of Wisconsin. Callers who are suicidal or in emotional distress can call, text, or chat for free and confidential support 24 hours a day, 7 days a week.
Who We Help
988 Wisconsin Lifeline is here to help Wisconsin residents through any kind of emotional distress. Everything from suicidal thoughts to everyday stressors. “Crisis” means something different to everyone, and we are here to help through it all.
- First, you’ll get an automated message featuring additional options for language, veterans, and LGBTQIA+ support. You will then be connected to Wisconsin’s 988 contact center. If you are calling, you will hear music while we connect you to a counselor.
- A trained counselor will answer your call, text, or chat. They will empathetically listen to you, provide support, and offer resources for your situation.
- You will be given the option to have a counselor follow up with you after your initial contact. We will check in on how you’re feeling and make sure you are set up to move forward.
Get the Facts: Addressing Frequently Asked Questions
-
FACT: Contacting 988 Wisconsin Lifeline does not automatically mean police are contacted.
-
Counselors are trained to handle calls in the least invasive way possible. Police will only be contacted if someone is an imminent risk to themselves or others. 98.2% of calls are resolved without contacting another agency for assistance.
-
FACT: 988 Wisconsin Lifeline counselors are trained in suicide prevention and crisis intervention.
-
Counselors are extensively trained in suicide risk prevention, imminent risk prevention, access to lethal means, and crisis intervention. In Wisconsin, they also receive education on mental health conditions through the University of Wisconsin Green Bay.
-
FACT: You do not need to be suicidal to contact 988.
-
Counselors are trained to help with a spectrum of emotional distress and relationship issues. They are here to support you through whatever life brings.
